1. ORDER
You can send an order for products to info@lillakuddisbabypillows.co.uk by completing the online shopping page. All prices are quoted in £UK pounds sterling and inclusive of VAT providing delivery is within mainland UK. Only major debit and credit cards (except Amex) are accepted as payment. All prices are quoted in UK £, US $ and Euro € and are inclusive of VAT providing delivery within the European Union.

2. ACCEPTANCE OF ORDER
We will confirm receipt of your order by e-mail.

3. DELIVERY
We aim to deliver all UK orders within 7 working days from receipt of your order. For international orders please allow up to 14 days from placing your order. If your goods do not arrive in this time, please e-mail us at info@lillakuddisbabypillows.co.uk.

4. SECURE PAYMENT
We have teamed up with World Pay who provides a secure site for all our online transactions. We accept all major debit and credit cards except Amex.

5. RETURNS & REFUNDS
You have the right to withdraw from this agreement but this right ends seven days after the receipt of your goods. If you wish to return your goods you will receive a full refund of the purchase amount within 30 days. Any products returned must be received by us in the same condition and packaging as we delivered them to you. The pillows must be intact in their plastic cover and not opened. The postage cost of returning the goods to us is paid by the buyer. If we have already dispatched the goods ordered by you, in this circumstance you have to return the goods to us at your own expense. Please advise us of your returns by e-mail to info@lillakuddisbabypillows.co.uk.

6. WARRANTIES
All our products are covered by a manufacturer’s warranty for up to 3 months for faulty product. Please return the faulty product to us and a replacement will be offered. If we are unable to replace your order, we will refund your money providing the instructions governing the use of the product have been followed and there has been no misuse. Any items returned for refund must include all packaging.

7. COMPLAINTS
If you have any complaints about our products, website or services, please contact us at info@lillakuddisbabypillows.co.uk or write to us at: Customer Services, Lilla Kuddis Baby Pillows, Box 529, Harpenden, Hertfordshire AL5 9FE.

8. PRIVACY
Lilla Kuddis Baby Pillows will not share your personal information to any other company or organization without your consent, except to comply with laws or regulations of the government or other regulatory body, or to protect the rights of Lilla Kuddis Baby Pillows.

9. COPYRIGHT AGREEMENT
Lilla Kuddis is a registered trademark. Download material and other material from the Lilla Kuddis Baby Pillows website is copyright protected. Information can be printed for use as reference for the individual browser only and should not be sold on, republished, reproduced or distributed in any other way.